CIDS, LLC Rolloff – Terms & Conditions

1. Acceptance of Contract & Credit Card Requirement

By placing an order with CIDS, LLC ("Company"), the customer ("Customer") agrees to be bound by these Terms & Conditions and any related rental documents (including, but not limited to, quotations, proposals, acknowledgments, or invoices, collectively, the “Rental Documents”). These Terms & Conditions govern all Equipment rental transactions between CIDS, LLC and the Customer and constitute the entire agreement between the parties.

Credit Card Requirement: A valid credit card is required to open an account and/or place an order. Customer authorizes CIDS, LLC to keep this card on file and to charge it for all applicable rental fees, service charges, extensions, overweight or over-limit charges, dry run fees, damage costs, or any other incidental expenses incurred as part of this rental transaction. Failure to maintain a valid credit card may result in cancellation of service or legal action for non-payment.

Any additional or conflicting terms presented by Customer are hereby rejected and have no effect unless expressly agreed to in writing by CIDS, LLC.

2. Order Placement

Orders may be placed via phone, email, or through our website at www.cidsinc.com Upon acceptance of an order by CIDS, LLC, a binding rental agreement is formed and subject to these Terms & Conditions.

All orders are contingent on the availability of Equipment. CIDS, LLC reserves the right to decline or cancel any order at its discretion.

3. Delivery & Pickup

CIDS, LLC will make commercially reasonable efforts to ensure timely delivery and pickup. However, delays may occur due to factors beyond our control (e.g., weather, traffic, site inaccessibility). CIDS, LLC is not liable for any costs or damages arising from such delays.

Dry Run Fee: If delivery or pickup is attempted but cannot be completed due to Customer’s actions or site conditions (e.g., overloaded container, inaccessible location, prohibited materials), a Dry Run Fee of $75 will be charged. Additional fees may apply if CIDS, LLC incurs further costs.

4. Pricing

All prices are subject to change without notice. Final pricing will be confirmed on the invoice. Seasonal or market-based rate adjustments may apply.

5. Cancellation Policy

Cancellations require advance notice. The following cancellation fees apply:

  • $25: Cancellation by 2:00 PM (EST) one business day before delivery.
  • $75: Cancellation after 2:00 PM (EST) the day before, on the day of delivery, or during weekends/after hours.

All cancellation fees will be charged to the credit card on file.

6. Weight Restrictions & Overload Fees

Customer is solely responsible for monitoring the weight of contents in the container. Weight limits are based on container size and local regulations.

  • Overweight Fee: $27.50 per ton (rates vary by location).
  • Over-limit Fee: An additional $300 fee applies if the total weight exceeds 10 tons (20,000 pounds).
  • Rain or snow accumulation that adds to the weight is the Customer’s responsibility.

Fees and fines from landfills or governing agencies due to overweight loads will be passed on to the Customer and charged to the credit card on file.

7. Rental Duration & Extensions

Standard rental durations are provided at the time of order. The fee for additional days is $8.00/day.

The rental period ends only when the Customer contacts CIDS, LLC to request pickup or exchange. Extensions are subject to availability and are not guaranteed.

Extra day charges will be billed to the card on file.

8. Permits

Customer is responsible for obtaining all necessary permits, licenses, or authorizations for Equipment placement and use. CIDS, LLC does not provide permit services.

9. Prohibited Substances

Do not place prohibited items in the Equipment. These include, but are not limited to:

  • Tires, batteries, paint, oil, asbestos
  • Hazardous or medical waste
  • Food or liquid waste
  • Industrial drums, refrigerants, fuels, etc.

A complete list is available at www.cidsinc.com. Violations will result in additional charges and legal liability.

10. Dispute Review Fee

Disputes over charges will incur a $100 Dispute Review Fee to cover administrative costs. This fee will be charged to the card on file if the dispute is found to be unjustified.

11. Property Owner Notice

By accepting delivery of Equipment, Customer agrees to these terms. CIDS, LLC reserves the right to place a lien (construction/mechanics lien) on the serviced property if payment is not received in full.

12. Indemnification

Customer agrees to indemnify and hold harmless CIDS, LLC and its affiliates from any and all claims, damages, fines, and liabilities arising from:

  • Overloaded or over-limit containers
  • Failure to obtain permits
  • Placement of prohibited substances
  • Damage to the container
  • Personal injury or property damage
  • Driveway or street damage
  • Breach of these Terms & Conditions

13. Waiver of Liability; Disclaimer

CIDS, LLC is not responsible for damage to pavement, landscaping, driveways, curbs, or other property resulting from Equipment placement or removal, except in cases of gross negligence or willful misconduct.

Equipment is provided “as-is,” with no warranties of merchantability or fitness for a particular purpose.

14. Governing Law

These Terms shall be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

15. Jurisdiction & Venue

All legal actions arising under this agreement shall be brought in the Court of Common Pleas of Kershaw County, SC, or in the U.S. Federal District Court for the 1st Judicial District of South Carolina.

16. Assignment

Customer may not assign or transfer this agreement without the written consent of CIDS, LLC.

17. Reservation of Rights

CIDS, LLC reserves all rights and remedies available under law and equity.

18. Entire Agreement; Modifications

These Terms & Conditions, along with the Rental Documents and CIDS, LLC’s website, represent the full and final agreement between the parties. No oral representations or outside documents shall modify this agreement unless in writing and signed by CIDS, LLC.

Acknowledgement

By placing an order or creating an account, you acknowledge that you have read, understood, and agree to these Terms & Conditions.